Supporting Your Technical Support People.
New Open Source Software Relieves Technical Support Center Scalability Pains
RAMAT GAN, Israel, November, 27, 2007 – With too many new software releases and gadgets on their hands, technical support centers around the world are having a hard time coping with the ever increasing complexity of current day computing environments. A new open Source software [...]
When the ancient Greeks went out to wage war against the hordes of who ever it was turn to slaughter, they made a point of burning the boats they came in the minute all the soldiers were on shore.
They didn’t do it because the boats were not valuable any more. In fact, when landing on [...]
The last mile of DriverMatrix 1.0.0 was developed during summer 2007. Like every year, I spent the whole summer in the Austrian alps with the Austrian part of the family. This required some preparations. The major resource needed for me to continue working on the development was bandwidth as the protocol by SupportMatrix to display [...]