No man is an island, said John Donne and the same can be said of enterprise software: DriverMatrix™ is not a stand alone product. It lives in a world populated by such beasts as Contact Management System and other software that one finds in a tech support call center.
Luckily, DriverMatrix has been designed to be [...]

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New Open Source Software Relieves Technical Support Center Scalability Pains
RAMAT GAN, Israel, November, 27, 2007 – With too many new software releases and gadgets on their hands, technical support centers around the world are having a hard time coping with the ever increasing complexity of current day computing environments. A new open Source software [...]

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A presentation describing the SupportMatrix™ solution:

Adobe PDF format (supportmatrix.pdf)
OpenOffice.org ODP format (supportmatrix.odp)
Macromedia Flash format (supportmatrix.swf)
Microsoft PPT format (supportmatrix.ppt)

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