DriverMatrix™ SugarCRM™ Connector integrates DriverMatrix™ with SugarCRM™, the leading Open Source CRM platform.
The connector allows a support center operator to assign a DriverMatrix™ profile to each support ticket opened via the SugarCRM™ system and start a DriverMatrix™ session directly from the SugarCRM™ web interface, thus providing seamless integration between the two systems.
The connector is implemented as a native SugarCRM™ module and comes with a user guide that provides detailed installation and usage instructions.